Guides

Workflows

The workflows applicable to KYC are:

  • kyc_approve
  • activate

Following are the steps involved in this workflow:

  • kyc_data: One of the below details of the person is missing:
    • Name
    • Address
    • SSN
    • Date
      If the person is already created, make a request to PATCH /netspend-api/v1/people/{person_id} to update the missing information.
  • identity_questions: KYC status is either conditional or rejected. The customer has to answer the identity questions to cure KYC.
    To retrieve questions to verify KYC, make a request to GET /netspend-api/v1/people/{person_id}/kyc/identity_questions.
  • identity_review_pending: ID scan images are uploaded and are in review. A new Id_scan status webhook, person.kyc.identity_scan.modified is sent to the partner when the uploaded images are reviewed and a decision is made.
  • identity_scan: KYC is either conditional or rejected. The customer has to complete the id scan process to cure KYC.
    To retrieve identity_scan_id, make a request to GET /netspend-api/v1/people/ {person_id}/kyc/identity_scan.
  • primary_person_kyc_approve: This step is presented only for General Purpose Reloadable (GPR) accounts where the primary person or account holder needs to be KYC approved.
    To create a person, make a request to POST /netspend-api/v1/people. If a person is already created, make a request to PATCH /netspend-api/v1/people/{person_id} to set date_of_birth and government_id.
  • subaccount_person_kyc_approve: This step is presented only for GPR sub-accounts where the primary person on the account needs to be created or the KYC status is pending.
    To create a person, make a request to POST /netspend-api/v1/people. If a person is already created, make a request to PATCH /netspend-api/v1/people/{person_id} to set date_of_birth and government_id.
  • provide_documents: KYC status is either conditional or rejected that can be cured by securely uploading the documents. Value for document_request_id is provided in the workflow steps link. Using id in the workflow, make a request to GET netspend-api/v1/document_requests/{document_request_id}.

Following diagram depicts the workflows involved in KYC approval process:

Updated 12 months ago