Business Errors

Business Error CodeDescription
kyc_updates_not_permitted_when_approved_or_conditionalUpdates to name, SSN, DOB are not allowed once a KYC check is performed for the person.
identity_verification_questions_not_availableCustomer has already attempted to answer ID questions once in the past or it has been 5 minutes since the ID was completed. They should call a customer care agent to cure KYC status.
identity_verification_answers_already_submittedCustomer have already answered ID questions once and are allowed only 1 attempt. They should call a customer care agent to cure KYC status.